Terms And Conditions

General

It is the responsibility of the Customer to make the instructor aware of any contraindications when they initially start participating in classes with ELM Yoga and before the start of a class for anything the instructor is not already aware of.

Classes start promptly at the advertised times. Members need to arrive at the Studio with enough time to change and enter the yoga studio before the class starts. Members arriving at reception once the instructor has started class will not be allowed to attend that class and the door will be locked.

All lost and left property will be kept on site for up to 1 month after which time it will be disposed of.

Classes

Classes are always subject to availability but at ELM Yoga we will always do our best to accomodate you in your chosen class.

A minimum of 3 people for a weekday class and 5 people for a weekend are required for a class to go ahead.

All classes must be prepaid and customers agree to our 24hr notice policy when cancelling and/or rescheduling. So if you're booked into a class, but miss it or cancel with less than the 24 hour's notice, you will be charged for it.

10 Class Pass

These passes are valid for 4 months from the date of purchase. They are non-refundable but may be extended under special circumstances.

5 Class Pass

These passes are valid for 2 months from the date of purchase. They are non-refundable but may be extended under special circumstances.

Rolled Over / Owed Classes

Classes that have been rolled over must be used within 2 weeks from the date of the initial class it was rolled over from.

Workshops

ELM Yoga Alone

Refunds will only be given if the booking is cancelled within 72 hours or more of the actual start date of the workshop.

ELM Yoga with a collaboration

Refunds will only be given if the booking is cancelled with 10 days notice or more of the actual start date of the workshop. This is due to having already paid for the collaborators and time needed to fill the spaces.

ELM Yoga Hosting Guests

Refunds will only be given if the booking is cancelled with 3 weeks notice or more of the actual start date of the workshop. This is due to having already paid for the Guest and time needed to fill the spaces.

Retreats

Retreats that have been organised by ELM Yoga will require either Full payment in advance or a non-refundable deposit may be taken to be paid in full 3 months prior to the retreat date. Deposits / Payments are non refundable as they are required to hold the retreat space. We do however understand you may be unable to attend once full payment has been made and we will endever to do all we can to help return payment (less the non-refundable deposit).